Complaints about Phone Numbers502-301-####

Received a call from 501-301-1970 and it played canned music for several minutes. They never identified themselves.

Caller ID = Humana

they hung up

Guy with heavy Indian accent (India, not native American) said his name was Richie calling from Humana. Said their records show I have their prescription drug plan. He says changes are coming that he wants to discuss. I have had Humana for years and not once have they contacted me by phone. He gave two other phone numbers to call him back that were not the number he called from. The other two numbers are not Humana toll free numbers. Saw all the complaints and clearly the scam is ongoing.

Telemarketing call from Humana. I am their [dissatisfied] customer & Humana in my opinion is substandard because they mess up my meds. Fire them. Blocked.

This number is legit. It is the Humana Regular Pharmacy’s line to conduct an agreed upon survey completion after speaking to the pharmacy team. Before speaking to the pharmacy team, the caller (the insured) are asked if they would be willing to receive a follow up call to answer a few questions regarding their experience with “today’s” call. You are prompted to answer yes or no. If you reply yes, your phone number is given and you are thanked. After speaking with a pharmacy team member, you get the survey call. Yes it is animated to decrease any bias and to ensure every surveyed individual hears the exact same words in the exact tone, and asked the same questions with the same rating score. The survey is for quality purposes to be used by Humana to explore what they are doing right and where they could make improvements to better serve their customers. What a concept! They’re for real people. Humana is synonymous with safety (medication and delivery safety). I believe they are outstanding. Most retail pharmacies should follow Humana’s standards. Thank you for reading. I just finished my survey.

call mulitple times 502-301-1989

This is a Humana robo survey call that comes after you deal with them on the phone. My phone is set to reject all robocalls. Problem solved.

said they was Humana tried blocking used a disconnected phone

Received a call from them as I requested info to sign up as a broker