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Got unwanted call from 866-997-2398?
definitely a scam robocall
Said they were from Allstate and calling our land line asking for my daughter (who is grown and does not live here). She checked with her agent and Allstate knew nothing about it.
The number called and I missed it. Only reason I called back was due to the caller ID on my cellphone reading it as Allstate. When I called back it gave a message stating how Allstate is trying to keep customers safe (this is actually part of the call when you call the legit Allstate 1800 number) so I believed it was legit. When I got someone the agent said they were having issues with their system. The call was also choppy and cutting off. When I asked why I was getting this call when my policy doesnt end for 2 more months and because I am paid up until the 15th, she stated that it was because she had to verify information (like I stated before it was choppy so I could not understand). Once she asked for my number and address and I could barely make out the words I hung up because I was confused how their phone system could be so terrible. So I called the Allstate Customer Service number. When I got with an agent she said there was no need for them to verify anything and that this number who called was not a Allstate number.
Keeps calling my phone like 3 times a day. I never answer because it recognize Potential Scam. But I called it back from another number and it says "Thank you for calling Allstate."
Has been calling my work number every single day for a couple of years, never says anything, just silence.
Said it was Allstate about a letter they sent, she asked me for a policy number I just said no. I told them I had received no letter, I hung up and called Allstate....it was not them. Gave them the phone number.
But probably fraud. I received a call from 'Victoria' from Allstate about a letter concerning auto insurance sent to our son. I specifically asked her in the conversation "You are calling about a letter sent to (son's name) concerning auto insurance with Allstate?" and she confirmed. When asked to send another copy of the letter and we would contact them, she stated she didn't have access to it, she could't send it, she wasn't an insurance agent. So, she thought I was stupid enough to give her, an unknown person, information over the phone, just because.
I’m an Allstate customer and the thought that Allstate is possibly giving my information out to some random 3rd party company ( when I never authorized my private information being given out!) really upsets me. I don’t care if it’s for so-called verification or some other BS purpose. I’m mad. This should not be happening.
Consumers from North Carolina, South Carolina, Georgia, Hawaii, Texas, and 2 other states complained about phone number 8669972398 calls or text messages.
Was the Call a Recorded Message or Robocall?
Reported to the FTC
16 Yes 18 No 4 N/A
Subjects of the call reported to the FTC:
Last complaint date: April 23, 2024.
Area Code 866 and Prefix 866-997 assignment information:
Report about phone number (866) 997-2398 owner may include:
Complaints reported to the Federal Trade Commission about the unwanted sales calls received after the phone number is on the National Do Not Call Registry for 31 days as well as the calls that use a recorded message instead of a live person. All information in the complaints provided by consumers and not verified.
Complaints reported to the Federal Communications Commission about the unwanted calls, robocalls, and telemarketing (including do not call and spoofing). All information in the complaints selected by the consumers and not verified.