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Got unwanted call from 877-488-3538?
Got many messages from this number. Told me to go to a website and log in to my credit card account to do a survey about Citibank.
Automated message to lower credit card interest. I pressed 1 to speak with someone. The man with heavy accent and lots of noise in background said that because I have been making my monthly payments that I qualify for a lower interest rate. When I asked for which credit card, he said Visa, Master, or Discover and went on with his spiel. When he said that my Experien report shows that I have $3,000 (I have $0!) of credit card debt, I interrupted him and asked him how he was able to know how much debt I had? He said my Experian report indicated I have $3K. I asked how he was able to get a copy of my Experian report. He said he works for credit card services. I asked for the name of his company-Card Member Services in Orlando FL. I took his name. When I asked for a phone number to verify his identity, we were disconnected. I redialed the number on the caller ID and it connected me to Citi and asked me to type in my account #. I don’t have a Citi card.
Comes up on caller id as Citibank but never leaves a message - 13 calls in just 3 days
Consumers from Washington, Texas, California, New York, Ohio, and 32 other states complained about phone number 8774883538 calls or text messages.
Cities: San Antonio, Austin, Duncanville, Elgin, Frisco, Georgetown, Houston, Trinidad, Tyler
Cities: Pleasant Hill, Alamo, Burbank, Camarillo, Carmichael, Crescent City, El Cerrito, Long Beach, Oakland, San Diego, Torrance
Cities: Brooklyn, Mount Morris, Woodhaven, Jamaica, Loudonville, Mount Vernon, Port Jefferson Station, Syosset
Was the Call a Recorded Message or Robocall?
Reported to the FTC
160 Yes 55 No 14 N/A
Subjects of the call reported to the FTC:
Issues reported to the FCC:
Last complaint date: April 7, 2024.
Area Code 877 and Prefix 877-488 assignment information:
Report about phone number (877) 488-3538 owner may include:
Complaints reported to the Federal Trade Commission about the unwanted sales calls received after the phone number is on the National Do Not Call Registry for 31 days as well as the calls that use a recorded message instead of a live person. All information in the complaints provided by consumers and not verified.
Complaints reported to the Federal Communications Commission about the unwanted calls, robocalls, and telemarketing (including do not call and spoofing). All information in the complaints selected by the consumers and not verified.