In February 2024, consumers from Massachusetts filed 3262 complaints about phone calls and text messages, up 29% from the previous month.
| Sep 2023 |
2358 |
|---|---|
| Oct 2023 |
1984 |
| Nov 2023 |
2512 |
| Dec 2023 |
2076 |
| Jan 2024 |
2530 |
| Feb 2024 |
3262 |
| Complaints | FTC | FCC |
|---|---|---|
| September 2023 | 2358 | 0 |
| October 2023 | 1984 | 0 |
| November 2023 | 2512 | 0 |
| December 2023 | 2076 | 0 |
| January 2024 | 2530 | 0 |
| February 2024 | 3262 | 0 |
Robocalls and Recorded Messages
Data show, that last month 56% of the Massachusetts consumer complaints received by the Federal Trade Commission were about a recorded message or robocall.
| September 2023 |
40% | 50% | |
|---|---|---|---|
| October 2023 |
37% | 56% | |
| November 2023 |
35% | 56% | |
| December 2023 |
42% | 52% | |
| January 2024 |
30% | 63% | |
| February 2024 |
35% | 56% |
| Answers | Yes | No | N/A |
|---|---|---|---|
| September 2023 | 50% | 40% | 10% |
| October 2023 | 56% | 37% | 7% |
| November 2023 | 56% | 35% | 8% |
| December 2023 | 52% | 42% | 7% |
| January 2024 | 63% | 30% | 7% |
| February 2024 | 56% | 35% | 9% |
Reported Phone Numbers
Top 10 most complained about phone numbers and the number of complaints they received from Massachusetts in February 2024:
| Phone | Complaints |
|---|---|
| 833-409-3856 | 18 |
| 508-205-4215 | 10 |
| 781-335-1212 | 9 |
| 833-431-2961 | 8 |
| 781-590-8225 | 6 |
| 978-203-3348 | 6 |
| 508-692-5219 | 6 |
| 855-918-5527 | 6 |
| 508-204-5436 | 6 |
| 508-205-4097 | 5 |
Phone numbers starting with the Massachusetts area code that received the biggest number of searches during the last 24 hours:
| Phone | Searches |
|---|---|
| 508-290-0994 | 10 |
| 781-689-9000 | 8 |
| 781-257-2253 | 7 |
| 978-552-6118 | 6 |
| 774-252-9670 | 5 |
| 774-254-6738 | 2 |
| 857-229-1424 | 2 |
| 978-209-6295 | 2 |
| 978-400-7222 | 2 |
| 617-420-6293 | 2 |
Browse other phone numbers starting with the Massachusetts area code: 339, 351, 413, 508, 617, 774, 781, 857, 978.
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Complaints from Massachusetts statistics
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Data Source: complaint figures are based on the complaint data released by the Federal Trade Commission (FTC) and the Federal Communications Commission (FCC).