In December 2024, consumers from Massachusetts filed 3082 complaints about phone calls and text messages, down 14% from the previous month.
| Jul 2024 |
2982 |
|---|---|
| Aug 2024 |
2863 |
| Sep 2024 |
2959 |
| Oct 2024 |
3231 |
| Nov 2024 |
3586 |
| Dec 2024 |
3082 |
| Complaints | FTC | FCC |
|---|---|---|
| July 2024 | 2982 | 0 |
| August 2024 | 2863 | 0 |
| September 2024 | 2959 | 0 |
| October 2024 | 3231 | 0 |
| November 2024 | 3586 | 0 |
| December 2024 | 3082 | 0 |
Robocalls and Recorded Messages
Data show, that last month 61% of the Massachusetts consumer complaints received by the Federal Trade Commission were about a recorded message or robocall.
| July 2024 |
40% | 51% | |
|---|---|---|---|
| August 2024 |
42% | 50% | |
| September 2024 |
44% | 47% | |
| October 2024 |
40% | 54% | |
| November 2024 |
41% | 50% | |
| December 2024 |
32% | 61% |
| Answers | Yes | No | N/A |
|---|---|---|---|
| July 2024 | 51% | 40% | 8% |
| August 2024 | 50% | 42% | 9% |
| September 2024 | 47% | 44% | 8% |
| October 2024 | 54% | 40% | 6% |
| November 2024 | 50% | 41% | 9% |
| December 2024 | 61% | 32% | 7% |
Reported Phone Numbers
Top 10 most complained about phone numbers and the number of complaints they received from Massachusetts in December 2024:
| Phone | Complaints |
|---|---|
| 877-867-5139 | 17 |
| 877-200-2515 | 12 |
| 800-824-9289 | 9 |
| 339-244-9604 | 8 |
| 364-224-4537 | 6 |
| 276-945-1626 | 5 |
| 617-453-3298 | 5 |
| 888-470-0614 | 5 |
| 321-339-9719 | 4 |
| 502-796-5588 | 4 |
Phone numbers starting with the Massachusetts area code that received the biggest number of searches during the last 24 hours:
| Phone | Searches |
|---|---|
| 781-694-9000 | 21 |
| 978-444-5700 | 21 |
| 781-566-8000 | 14 |
| 617-587-6051 | 6 |
| 857-999-0694 | 5 |
| 508-356-5191 | 5 |
| 508-402-8236 | 5 |
| 508-465-8683 | 5 |
| 978-802-3052 | 5 |
| 978-330-6553 | 5 |
Browse other phone numbers starting with the Massachusetts area code: 339, 351, 413, 508, 617, 774, 781, 857, 978.
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Complaints from Massachusetts statistics
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Data Source: complaint figures are based on the complaint data released by the Federal Trade Commission (FTC) and the Federal Communications Commission (FCC).